Santo Domingo.- The Dominican Institute for Quality (INDOCAL) has announced the release of a Technical Standard for Medical Tourism, aimed at establishing quality criteria for the entire value chain of the sector. The standard aims to ensure the best practices and safety of patients and their families while promoting protocols and standards that enhance confidence in the Dominican Republic as a destination for health services.
Lorenzo Ramírez, the general director of INDOCAL, stated that the NORDOM ISO 22525:2020 standard, approved by the Dominican Council for Quality (CODOCA), takes a comprehensive approach to medical care throughout the patient’s journey.
Ramírez further explained that this standard, in line with national development goals, was developed through an extensive consultation process involving the INDOCAL Technical Tourism Committee. The committee consisted of experts from the Ministry of Tourism (MITUR), the Ministry of Public Health (MSP), the Dominican Association of Health Tourism (ADTS), the Association of Hotels and Tourism (ASONAHORES), and other entities. They reached a consensus to promote the standard in order to enhance the security of this thriving market niche.
Dr. Alejandro Cambiaso, president of the ADTS, praised the NORDOM ISO 22525 standard for medical tourism. He highlighted that it incorporates compliance with local licensing and accreditation standards of the Ministry of Public Health, regulatory standards of the Ministry of Tourism, and specialized ISO international standards for medical tourism. These international standards have been validated by numerous countries, representing a significant step forward.
Cambiaso emphasized this regulation doesn’t replace international accreditations but rather complements and strengthens them. It allows the country to aspire to the development of a culture of quality and compliance in the healthcare sector.
The adopted ISO standard can be applied to various organizations involved in medical tourism, including healthcare providers, plastic surgery centers, dental clinics, tour operators, medical facilitators, hotels, and specialized recovery centers.
About INDOCAL
The Dominican Institute for Quality (INDOCAL) is the national standards body of the Dominican Republic. Its mission is to offer standardization, metrology, certification and training services in accordance with international best practices to ensure health and safety and contribute to improving the management of organizations and the country’s competitiveness.
Medical Tourism in DR
Medical tourism in the Dominican Republic is a growing industry that boasts excellent medical infrastructure and a wide range of services and specialties. Our country is home to highly qualified specialists in various fields of healthcare, graduates from prestigious international universities, ensuring the smooth functioning of the healthcare system in the Dominican Republic.
We understand that the implementation of this new regulation, which establishes specific standards and requirements for the effective delivery of services and facilities related to Medical Tourism, will generate greater quality assurance. This, in turn, will strengthen patient confidence and foster competitiveness in the global market, contributing to the enhancement of both the destination’s reputation and that of medical service providers.
As a Real Estate entity deeply involved in the tourism sector, we support and applaud this new initiative which we believe will bring significant benefits and advancements to the tourism industry.
Source: Dominicantoday.com
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